Terms & Conditions

Copyright – Sugarplumcakery.com

All content on this website including the logo, graphics, text, design is the property of sugarplumcakery.com & protected by copyright. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior written permission from sugarplumcakery.com

Product Unavailability

sugarplumcakery.com always tries to deliver the exact product ordered by the customer. If a product is unavailable, a similar product nearest to the description of that ordered, will be delivered. If a product is unavailable readily, the customer will be informed about this through e-mail or by phone.

Customer’s Choice – The Final Decision

Please note that all orders will be processed in a good condition as per the customer’s choice only & recipient choice in no way will be entertained for exchanging the product/s under any circumstance. All orders will be executed only after the customer confirms it & will be treated as final.

Non-Refund for Order Executed Perishable Items

For delivery of cakes the delivery of items will be attempted only once. These items are made/procured on the order of the customer. Being perishable in nature, there will be no refund against such items.